Stop Making It Hard
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Let People Tap the Damn Number
Making phone numbers clickable is one of the easiest usability fixes on the web.
Sep 1
•
Laura Solomon CPACC, MCIW, MLS
1
August 2026
You Found It. Of Course You Did. You Work Here.
There’s a well-known cognitive bias called the curse of knowledge: once we know something, we have trouble imagining what it’s like not to know it.
Aug 24
•
Laura Solomon CPACC, MCIW, MLS
Fix One Thing: Louder doesn't mean clearer
Make your library's website more accessible (and usable) one fix at a time.
Aug 17
•
Laura Solomon CPACC, MCIW, MLS
Fix One Thing: Stop Making the Building Do the Logo’s Job
A picture shows where your library is. A logo shows WHO your library is.
Aug 10
•
Laura Solomon CPACC, MCIW, MLS
2
July 2026
Fix One Thing: "Resources" is not a navigation label
Make your library's website more usable one fix at a time.
Jul 27
•
Laura Solomon CPACC, MCIW, MLS
What Users Actually Do: The Overload Tax
Because real behavior beats best guesses.
Jul 16
•
Laura Solomon CPACC, MCIW, MLS
Fix One Thing: Friends Don't Let Friends Upload Flyers
Make your library's website more accessible (and usable) one fix at a time.
Jul 13
•
Laura Solomon CPACC, MCIW, MLS
2
The Internet's Back Shelf: You're Getting Old
No, really, that's what it's called.
Jul 9
•
Laura Solomon CPACC, MCIW, MLS
Fix One Thing: The Placeholder Problem
Make your library's website more accessible (and usable) one fix at a time.
Jul 6
•
Laura Solomon CPACC, MCIW, MLS
1
The Internet's Back Shelf: Notable People
Useful, curious, and hiding in plain sight.
Jul 2
•
Laura Solomon CPACC, MCIW, MLS
1
1
June 2026
Fix One Thing: Meaningful Link Text
Make your library's website more accessible (and usable) one fix at a time.
Jun 29
•
Laura Solomon CPACC, MCIW, MLS
2
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