Stop Making It Hard

Fix One Thing: Stop Giving People Tabs They Didn’t Ask For

Stop deciding how other people should use their browsers.

Nov 9 • Laura Solomon CPACC, MCIW, MLS

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October 2026

Does This Picture Tell Me Anything?

Go ahead: start by giving at least one image on your website a job interview.

Oct 19 • Laura Solomon CPACC, MCIW, MLS

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Three Things Libraries Don’t Want to Hear About Their Websites

You won’t please everyone, most of your content goes unused, and today’s beloved design is tomorrow’s orange shag carpeting.

Oct 13 • Laura Solomon CPACC, MCIW, MLS

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September 2026

Your Library’s Homepage Is Not a Slideshow

Quit wasting users’ time in an effort to make staff happy.

Sep 28 • Laura Solomon CPACC, MCIW, MLS

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Resist the Urge to Decorate

More formatting equals more problems.

Sep 15 • Laura Solomon CPACC, MCIW, MLS

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Let People Tap the Damn Number

Making phone numbers clickable is one of the easiest usability fixes on the web.

Sep 1 • Laura Solomon CPACC, MCIW, MLS

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August 2026

You Found It. Of Course You Did. You Work Here.

There’s a well-known cognitive bias called the curse of knowledge: once we know something, we have trouble imagining what it’s like not to know it.

Aug 24 • Laura Solomon CPACC, MCIW, MLS

Fix One Thing: Louder doesn't mean clearer

Make your library's website more accessible (and usable) one fix at a time.

Aug 17 • Laura Solomon CPACC, MCIW, MLS

Fix One Thing: Stop Making the Building Do the Logo’s Job

A picture shows where your library is. A logo shows WHO your library is.

Aug 10 • Laura Solomon CPACC, MCIW, MLS

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July 2026

Fix One Thing: "Resources" is not a navigation label

Make your library's website more usable one fix at a time.

Jul 27 • Laura Solomon CPACC, MCIW, MLS

What Users Actually Do: The Overload Tax

Because real behavior beats best guesses.

Jul 16 • Laura Solomon CPACC, MCIW, MLS

Fix One Thing: Friends Don't Let Friends Upload Flyers

Make your library's website more accessible (and usable) one fix at a time.

Jul 13 • Laura Solomon CPACC, MCIW, MLS

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