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Thoughtful takes on libraries, digital accessibility, usability, and the web we all have to use, through the lens of nearly three decades of real-world experience. Subscribe to get full access to posts and publication archives.

About me

I am the Library Services Manager at the Ohio Public Library Information Network and a W3C-certified front-end web developer. My CPACC credential from the International Association of Accessibility Professionals reflects a formal, standards-based expertise in digital accessibility that underpins my work with libraries.

With nearly three decades of experience in web development and design, I’ve worked extensively in both public libraries and as an independent consultant. I’ve been recognized by Library Journal as a Mover & Shaker and am the author of books on social media, content marketing for libraries, and library website design.

I’ve been a frequent speaker for public library organizations, where I emphasizes practical, sustainable approaches to accessibility and helps libraries build digital services that are usable by all members of their communities.

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